Frequently asked questions

Everything guests ask us before booking.

Where is the house?

In the centre of Lège village, in the municipality of Lège-Cap-Ferret (Gironde, south-west France), at the end of a quiet cul-de-sac, 200 m from the cycle path and 2 minutes by car from the shops. See the house on Google Maps.

Is there parking at the house?

Yes, the house has 3 parking spaces.

How do I get there from Switzerland?

EasyJet flies direct from Geneva (about 1 h 20) and Basel-Mulhouse (about 1 h 30) to Bordeaux-Mérignac, depending on the season, and Swiss flies from Zurich (about 1 h 35) all year round. The airport is 30 minutes from the house by car. Prices are in euros. See our Coming from Switzerland page for details.

How many guests can stay?

The house has 4 bedrooms and 5 beds: 3 double beds and 2 single beds. On one side, the three-bedroom wing with 2 bathrooms and a toilet; on the other, facing the pool, the master bedroom with its own private bathroom and toilet.

Is the pool private and heated?

Yes, the pool is for guests of the house only, in a fully enclosed 800 m² garden. It is heated, depending on the weather and outdoor temperature.

How far is the beach?

Grand Crohot ocean beach is 6 km away, about 6 minutes by car. Arcachon Bay is also very close.

What is there to enjoy outdoors?

A private pool with a hot outdoor shower and outdoor toilet, a boules court for pétanque, a ping-pong table, a football goal, a plancha grill (gas provided) with a large table, a covered terrace with lounge and sun loungers, all in an 800 m² enclosed garden.

Can we bring a baby?

Yes, babies stay free. A cot and high chair are available on loan.

How much does it cost?

From €260 to €520 per day for the whole house, depending on the season, with cleaning, bed linen and towels included. The price is the same whatever the number of guests. Rates for each period and the price calculator are on the Rates page.

How does payment work?

A 30% deposit is paid when you sign the contract. It is refundable under our cancellation policy. The 70% balance and a €3,500 security deposit must be transferred to our bank account no later than the day before you arrive. The security deposit is refunded by bank transfer within a week of your departure.

What is included in the price?

End-of-stay cleaning, bed linen and towels are included. Only the tourist tax is added, depending on the number of guests.

Is the house comfortable all year?

Yes, all year round. Smart heating adjusts automatically to 18 °C at night and 21–22 °C during the day. In summer, the house stays cool without air conditioning.

Is cleaning included?

Yes, end-of-stay cleaning is included. We are not a hotel and there is no concierge: we rent out our family home ourselves. We simply ask you to leave it with respect for the place and the people who live in it.

Where can we shop for groceries?

Village shops (bakeries, Carrefour Contact) are 2 minutes away by car. For a big shop, you can order online for click-and-collect at Carrefour (5 min by car) or Leclerc (7 min) and pick everything up on arrival.

Can we hire bikes?

Yes, Vélo Cap Zen delivers bikes straight to the house: book on their website, linked from our guide. The cycle path is 200 m away.

Is there internet?

Yes, the house has fibre broadband with Wi-Fi throughout. Ideal for remote work or streaming.

What are the check-in and check-out times?

Arrival between 4:30 pm and 7:30 pm, departure between 9:00 am and 10:30 am.

What is the cancellation policy?

Full refund if you cancel within 15 days of booking and more than 30 days before arrival. 50% refund if you cancel later but still more than 30 days before arrival. Within 30 days of arrival, the booking is non-refundable, including last-minute bookings.

What is the minimum stay?

4 nights all year round, with arrival any day. Longer stays get Long stays: 5% off from 10 nights and 10% off from 15 nights.

Are pets allowed?

No, pets are not allowed, without exception. The house is also non-smoking: since the July 2026 fires, we are very careful about cigarettes, candles and any open flame.

Why book here rather than on a platform?

Booking direct means no service fees, and you deal with the owners from the first message to the handover of the keys.

How can we leave a review after our stay?

Go to the Reviews page and fill in the form at the bottom. Isabelle reads every review and publishes it once she has approved it. Your email address is never published.

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